Slimking UK Privacy Policy And Data Protection

What Personal Data Does Slimking UK Collect?

When you open an account with Slimking UK, we collect a defined set of details needed to run your account, verify your identity and meet anti-money laundering requirements. Each category below exists for a specific purpose. We only request what each purpose requires.

• Registration details: email, date of birth, country, phone number, gender, full name, social security number, zip code and username, collected when you create your account and start signing in.
• Identity documents: ID card, passport or driving licence, plus proof of address such as a utility bill or bank statement, requested within 30 days to verify who you are.
• Financial records: proof that you own the payment method used, account statements and, where required, evidence of source of wealth or funds.
• Technical and marketing data: cookies and gameplay analysis, including machine learning, used only with your consent to personalise promotions.

How We Protect And Share Your Data

We secure every account with advanced SSL encryption and secure payment systems, protecting the details you submit whenever you use our deposit and withdrawal methods. Our privacy notice is based on the General Data Protection Regulation, setting the standard for how your information is handled across the account lifecycle.

Who We Share Data With

We share personal data with payment providers, game providers, fraud prevention agencies, marketing partners and regulators where required. We may also respond publicly to complaints posted on review sites or forums. Where data is transferred outside the EU/EEA, we rely on Standard Contractual Clauses to keep it protected. These clauses apply whenever information is processed by partners based outside Europe, keeping the same level of protection wherever it is handled. We also keep records of how your data moves between these parties so that we can respond quickly if you raise a question about it.

Checks follow the standards of the 5th EU AML Directive, with Customer Due Diligence triggered once an account crosses defined activity thresholds. Sharing with fraud prevention agencies and regulators helps keep the platform compliant, while payment and game providers only receive the data needed to process your transactions and gameplay.

Data Handling Timeframes

Our privacy notice sits inside version 1.8 of our terms, last updated on 28 May 2026, and several fixed timeframes govern how we process your data and respond to your requests. Each deadline below protects a different part of your account, from the moment we ask for documents to the point a complaint is resolved.

Missing a document deadline, for example, can see your account closed until the required paperwork is received.

Your Rights And Account Controls

You can request closure of your account at any time by contacting support, provided your balance is zero and no withdrawal is pending; otherwise any remaining funds are voided on closure. This gives you direct control over when your relationship with us ends and what happens to your data afterwards.

We also use the data you provide to enforce a strict one-account rule: only one account is allowed per person, household address, phone number, email and IP address, and duplicate accounts are closed with any winnings voided. Selling, buying or transferring an account to someone else is prohibited, since it remains tied to the personal data you registered with.

You can raise any concern about how your data is handled through our complaints process: contact support first, and if unresolved, write to our complaints address with your username, full registered name, a subject line containing the word COMPLAINT, and specific dates and times. Outcomes are issued within 10 days, handled by our Complaints Resolution Committee. For the full picture of how account data, payments and verification fit together, see our full overview of what we offer.